Step 1 takes 30 seconds. You'll hear from a cleanroom engineer — not a sales script — within 24 working hours.
| WHEN | WHAT |
|---|---|
| < 24 h | Engineer confirms scope & asks the 2–3 questions that matter |
| 24–48 h | Layout / model selection + itemized quotation |
| Day 3+ | Video call · sample · factory tour — your call |
| Contract | Production 7–15 days (standard equipment) → shipment & install support |
Every inquiry gets a numbered ticket in our log — nothing disappears into a shared inbox.